PRIVACY POLICY

Your privacy matters to us. This Privacy Policy explains how Tourance, Inc. (“Tourance,” “we,” “us”) collects, uses, and protects your information when you visit www.tourance.com (the “Site”).

By using our Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

We collect two types of information:

1. Personal Information

Information you voluntarily provide, such as:

  • Name, email address, mailing address, phone number

  • Billing and payment details

  • Order history and account information

This information is collected when you place an order, create an account, contact us, sign up for emails, or participate in surveys.

2. Non‑Personal (Aggregate) Information

Information that does not identify you personally, such as:

  • IP address

  • Browser type

  • Pages visited and time spent on the Site

This helps us improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process orders and payments

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails (you can opt out anytime)

  • Prevent fraud and protect our business

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

  • Trusted service providers (payment processing, order fulfillment, marketing, website hosting)

  • Affiliates assisting with our operations

  • Legal authorities when required by law or to protect our rights, property, or safety

We may share aggregate, non‑identifiable data for research and marketing purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze site usage

You may disable cookies in your browser, but some features may not work properly.

Advertising & Third‑Party Services

We may use third‑party advertising partners who collect anonymous data to show relevant ads. No personally identifiable information is shared in this process.

Data Security

We use industry‑standard safeguards, including SSL encryption, to protect your information. While no system is 100% secure, we take reasonable steps to protect your data.

Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we discover such data, it will be removed.

Your Choices & Rights

You may:

  • Opt out of promotional emails at any time

  • Update or correct your account information

  • Request information about your data

Some communications may still be sent if necessary to manage your account.

Business Transfers

If Tourance is involved in a merger, sale, or acquisition, your information may be transferred as part of that transaction.

International & EU Data Protection

If personal data is transferred from the EU to the U.S., we comply with applicable EU data protection laws and safeguard principles to protect your information.

Limitation of Liability

To the fullest extent permitted by law, Tourance is not liable for indirect or consequential damages arising from use of this Site. Your sole remedy for dissatisfaction with the Site is to stop using it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted. Please review it periodically.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us through the Customer Service section on our website.